Shipping & Returns
DOMESTIC SHIPPING (NIGERIA)
2. Shipping is done via GIGM, DHL & FEDEX.
3. Shipping rates can vary based on the location it’s shipped to, as well as the number and type of items you order (weight/size).
INTERNATIONAL SHIPPING
2. Shipping is done via DHL & FEDEX.
3. Shipping rates can vary based on the location it’s shipped to, as well as the number and type of items you order (weight/size).
RETURN POLICY
How to return or exchange your order
1. Before returning an item please email us within 3 days upon the delivery date at hello@ebkcollections.com explaining why you are returning it
2. Please send your return back to us within 7 days of receiving an email from us, or up to 30 days upon your order arrival date.
3. Send the item(s) in it’s arriving condition along with the original packing.
Important Info
If in the meantime we run out of stock of the item that has been returned, we will offer you a coupon code, or any of the products from our store within the same price range of the item that’s the subject of the return.
CANCELING YOUR ORDER
If your order has not started being processed, email us as soon as possible at: hello@ebkcollections.com and we’ll let you know if your cancellation was successful.
Note: All orders are processed and shipped up to two working days from the date when the order was placed.